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Assistant Store Manager – Kimberley

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Company Overview

Toys R Us and Babies R Us South Africa is Africa’s favourite toy and baby store, offering a wide range of products and delivering an unforgettable shopping experience across over 50 stores, including locations in Namibia, Zambia, and Botswana.

Job Summary

We are seeking a dedicated Assistant Store Manager to support the store in achieving sales targets while providing exceptional customer service. The successful candidate will manage daily store operations, lead and motivate staff, and ensure a seamless shopping experience for all customers.

Key Responsibilities

  • Achieve growth and meet sales targets by managing, mentoring, and leading staff.

  • Implement and enforce outstanding customer service to ensure a WOW experience for every shopper.

  • Recruit, coach, counsel, and discipline employees while monitoring job performance.

  • Plan and manage staff schedules, including shifts, breaks, and leave.

  • Handle customer complaints professionally and calmly.

  • Control store operations to maximize sales while keeping expenses within budget.

  • Maintain accurate records of stock and financial transactions.

  • Coordinate with key service providers such as security, cleaning, and logistics.

  • Execute sales promotions and marketing initiatives efficiently.

  • Ensure training and development for all staff members.

Requirements

  • Matric certificate or equivalent.

  • Minimum 3 years’ management experience in a retail environment.

  • Reliable transport for shift work.

  • Strong leadership, communication, and organizational skills.

Salary & Benefits

  • Competitive salary based on experience.

  • Opportunity to grow within a well-established retail brand.

Location & Work Type

Location: Kimberley, Northern Cape | Type: Full-time, On-site

How to Apply

Interested candidates can apply directly via the Toys R Us and Babies R Us South Africa Careers Page.


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