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Sales Assistant - Poetry - Constantia Village – Constantia, Western Cape

Picture of a store inside a shopping centre


Company Overview
Cape Union Mart International, through its Poetry division, offers a distinctive retail experience that combines creativity, fashion, and lifestyle. The brand aims to inspire customers through beautifully designed clothing, homeware, and accessories that celebrate individuality and style.

Job Summary
Poetry is seeking a passionate Sales Assistant for its Constantia Village store. The ideal candidate will deliver exceptional customer service, maintain visual standards, and contribute to the store’s sales performance in a dynamic retail environment.

Key Responsibilities

  • Exceed customer expectations through effective selling techniques.

  • Maintain strong stock loss controls and ensure targets are met consistently.

  • Drive sales by identifying opportunities to increase turnover.

  • Uphold visual merchandising and housekeeping standards.

  • Process customer transactions accurately, including all forms of payment.

  • Handle customer queries, compliments, and complaints professionally.

  • Build strong customer relationships and ensure an enjoyable shopping experience.

Behavioural Requirements

  • Honest and trustworthy in handling finances.

  • Strong problem-solving and adaptability skills.

  • Reliable, punctual, and able to manage time effectively.

  • Excellent interpersonal and communication abilities.

  • Customer-focused with a friendly and professional demeanor.

Minimum Requirements

  • Matric or equivalent qualification (essential).

  • Up to 6 months of retail experience.

  • Clear credit and criminal record.

  • Willingness to work retail hours.

  • South African citizen.

Advantageous

  • 1 year of retail experience.

  • Basic computer proficiency (Microsoft).

  • Knowledge of current clothing or lifestyle trends.

Location & Work Type
Location: Constantia, Western Cape | Type: Permanent | Division: Poetry

Posted: November 3, 2025
Closing Date: November 7, 2025

How to Apply
Interested candidates should apply directly via the Cape Union Mart International career portal.


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