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Senior Store Manager – Phokeng at Pedros Flame Grilled Chicken, North West

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Company Overview
 Pedros Flame Grilled Chicken is South Africa’s fastest-growing chicken franchise, boasting over 100 stores in less than 4.5 years. Focused on disrupting the fast-food industry, Pedros values its people—the team members who cook, serve, and manage the brand—to deliver exceptional customer experiences.

Job Description
 The Senior Store Manager will oversee the overall operations of the restaurant/take-away, ensuring quality, profitability, and adherence to Pedros’ Standard Operating Procedures.

Key Responsibilities

  • Manage daily restaurant/take-away operations

  • Ensure food quality and compliance with PEDROS SOPs

  • Oversee stock control, purchasing, and orders

  • Handle customer complaints and maintain service levels

  • Maximise profitability and meet sales and GP% targets

  • Manage, motivate, and train staff, including discipline and rostering

  • Ensure compliance with health and safety regulations

  • Conduct daily opening and closing procedures

  • Implement marketing and promotional activities at the store

  • Lead recruitment, selection, and staff development initiatives

  • Evaluate staff performance and drive team productivity

Requirements

  • Minimum 3 years’ experience in restaurant or fast-food service management

  • Management and organizational skills

  • Customer service excellence and strong verbal communication

  • Problem-solving skills

  • GAAP experience is advantageous

Posted Date: November 6, 2025
Deadline: November 30, 2025

How to Apply

Interested and qualified applicants should apply via the Pedros Flame Grilled Chicken careers portal at pedroschicken.simplify.hr.


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