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Senior Store Manager - Phokeng at Pedros Flame Grilled Chicken, Rustenburg, North West

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Company Overview
 Pedros Flame Grilled Chicken is South Africa's fastest-growing chicken franchise, with over 100 stores in less than 4.5 years. The brand is committed to disrupting the fast-food industry while valuing its people, from those who cook the chicken to those who serve customers, ensuring quality and excellence across all operations.

Job Description
 Pedros Flame Grilled Chicken is seeking a Senior Store Manager to oversee the overall operation of the Phokeng restaurant/take-away. The role ensures quality standards, maximizes profitability, manages staff, and delivers exceptional customer service while maintaining compliance with health and safety regulations.

Key Responsibilities

  • Oversee overall restaurant/take-away operations

  • Ensure adherence to PEDROS Standard Operating Procedures and quality standards of food

  • Manage stock control, purchasing, and orders

  • Handle customer complaints and maintain high service levels

  • Maximise profitability, sales, and GP% targets while motivating staff

  • Manage staff, including discipline, training, rosters, and performance evaluations

  • Ensure daily opening and closing procedures are followed

  • Implement marketing activities and promotional programs

  • Lead recruitment, selection, and ongoing staff development

  • Maintain compliance with health and safety regulations

Minimum Requirements

  • Minimum 3 years’ experience in restaurant or fast-food service

  • Bachelor’s degree preferred

  • GAAP knowledge advantageous

  • Strong management, organisational, customer service, and problem-solving skills

  • Good verbal communication and leadership abilities

Posted Date: November 6, 2025
Deadline: November 30, 2025


How to Apply

Interested and qualified applicants should apply directly via Pedros Flame Grilled Chicken careers portal at pedroschicken.simplify.hr.

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